Since this is the second mosaic I have ordered from Picture Mosaics, I figured it was time to post a review. Both mosaics have exceed my expectations. Since I was new to the mosaic process for my first order, I decided to call. I assumed that I would not actually get to talk to a real person - good customer service is tough to come by now a days, BUT with no wait at all, I got directly connected with one of the designers. He answered all of my questions and even help me decide on my main source image; it is truly great and reassuring that such great companies still exist and are willing to spend the extra time with potential customers (if only my cable company was this helpful, the world would be a better place). Anyway, back to my mosaics, after placing the order online and submitting my photos, I received a digital proof which almost brought tears. The mosaic was of my 2 year old son made up of all the photos that we have taken thus far. When I received the print, I actually did have a few tears, it was amazing - seeing all of the photos in one amazing unique and masterful artwork was a bit overwhelming. Needless to say I had to order another mosaic of our 5 year old daughter. This mosaic also turned out just as amazing. Both mosaics hang side by side in my living room and both sets of grandparents wanted copies, SO, I have already ordered 4 reprints which I will save as surprise gifts. The designers at Picture Mosaics truly seem to care about there customers and the art they create - I can not say enough about them!